Susan offers over 20 years experience as an information and academic technology executive and leader and over 35 years of higher education faculty experience at tier one institutions including Michigan State University, The University of Tennessee- Knoxville, The Ohio State University and, most recently, The University of Southern California.
Her IT leadership portfolio includes CIO responsibilities and university-wide oversight for educational technologies, online learning, learning environments, web services and research computing. As an academic leader she has designed, directed and delivered residential and online degree programs, developed curricula and course plans, managed student services and designed innovative learning environments.
Susan consults, publishes and presents on strategic visioning and planning, leadership and mentoring, creativity and innovation, visual and multimedia literacy, and the role of technology in transforming higher education to be multi-modal, interactive and learner-driven. She is a professionally trained coach and mentor working with individuals and teams on career and organizational growth and work and life transitions. She has served on the New Media Consortium Board of Directors and the EDUCAUSE Board of Directors. Susan has a Professional Certified Coaching (PCC) credential from ICF.